Claas FarmPoint signed a 10-year lease on Friday, Oct. 27, for a permanent brick-and-mortar dealership in Hanson, Ky., just a few miles down the road from its temporary location in Madisonville. The dealership team plans to operate out of the temporary location in Madisonville until next summer. Construction will begin soon on the permanent location at Hopkins County Industry and Technology Park in Hanson, Ky.
While FarmPoint technicians and “parts runners” operate remotely, the new facility will serve as the hub for the company’s mobile-first, technology-driven parts and equipment service model.
“The FarmPoint dealership in Hopkins County will be home to our remote service support center that enables us to be proactive with customer equipment maintenance and service,” said Claas FarmPoint Commercial Development Head Patricio Frangella. “The permanent location will serve as a sort of ‘home base’ that will support our mobile resident technicians and parts runners. It’s a new concept that allows us to support customers and our own team in a different way, and it makes everyone more efficient.”